Mobile / App
bdjlee collects and uses your account data only for the purposes described in this policy. Access to and use of this platform depends on your local law and eligible regions — read this page to understand what we collect, why we collect it, and what choices you have.
This policy sets out how bdjlee collects, stores, uses and — where applicable — shares the personal information you provide when you create an account, make a deposit, or contact support. The information we collect includes your name, email address, mobile number, and the payment reference details associated with your bKash, Rocket or Bank Transfer transactions. We collect this data to process your account, verify deposits and withdrawals, respond to support queries, and keep your account secure. We do not sell your personal data to third parties for marketing purposes. We may share data with payment processors only to the extent needed to complete a transaction you have initiated — for example, confirming a bKash deposit reference or reconciling a Bank Transfer record. Data is retained for as long as your account remains active and for a reasonable period afterward as required by the operational and legal obligations that apply to our platform in eligible regions. You can contact us at any time to ask what data we hold about you. Where local law in Bangladesh or your eligible region gives you specific data rights, we will honour those rights within the scope of our published process. This policy may be updated; we will note changes on this page.
This privacy policy applies to your use of bdjlee within the scope of eligible regions and applicable local law. It covers data generated through your account, your payment activity and your interactions with our support team. It does not extend to third-party websites linked from our platform, and it does not govern the data practices of payment networks you use independently of your bdjlee account.
Covers all personal data collected at registration, login and account verification. This includes your mobile number, email and any identity details you submit when setting up or recovering your account on bdjlee.
Covers payment references and records tied to bKash, Rocket and Bank Transfer deposits or withdrawals processed through your account. We retain these records to support reconciliation and respond to any dispute you raise.
Covers behavioural data collected when you browse the lobby, open game pages or navigate account settings. We use this data to keep the platform functioning correctly — not to build advertising profiles.
Does NOT cover external payment apps, bank portals or any site you visit outside bdjlee. Once you leave our platform, the privacy practices of that third party govern your data. We have no control over and take no responsibility for those practices.
Your account is the starting point for most data requests. If you want to review what personal information bdjlee holds about you, log in and check the account details section — your registered name, mobile number and email are visible and editable there. If you notice an error in your account details, you can correct them directly in account settings or contact support with the corrected information. For payment-related records, your transaction history is available in the account wallet area; this includes deposits and withdrawals processed via bKash, Rocket or Bank Transfer. If you want to request deletion of your account data, you need to raise that request through our published support route. We will review the request against any retention obligations that apply and respond through the same channel. Availability of specific data rights depends on your local law and eligible region.
Log in to your account and open the account details page. Your registered mobile number, email and profile data are shown there. Transaction records are in the wallet history section, sorted by date and payment method.
If your registered name, mobile number or email is incorrect, update it in account settings or send the corrected details to support. We will verify the change before updating your profile to protect account security.
For questions about what data we hold or how it is used, contact us through the support route published on this page. Describe your query clearly and include your registered email so we can locate your account record.
Send a removal request via our support channel. We will confirm what we can remove, flag any data we are required to retain under applicable obligations, and give you a written response through the same support route.
If you have a question or request related to this policy — including how your data is stored, how a payment record is used or how to update your information — use the support routes listed here. We respond through the same channel you use to contact us. Do not send sensitive account credentials over open channels; our support team will never ask for your password.
Open the chat widget from any page while logged in to raise a privacy or data question directly. Our support team will confirm your account identity before discussing any personal data.
Send your data request or privacy query to the support email address published in the account help section. Include your registered email and a clear description of your request so we can locate your record.
The help centre in your account area includes published answers to common privacy questions. Check there first — many data and account queries are resolved through the self-service steps described on those pages.
We keep your data secure through access controls on our systems and by limiting which internal teams can view account records. Payment data linked to bKash, Rocket or Bank Transfer transactions is used only for processing and reconciliation — it is not shared with unrelated third parties. If you want to request a policy change or ask how a specific piece of your data is used, the support routes on this page are the correct starting point.
We use cookies to keep your session active, remember your account preferences and measure how pages are used. You can adjust cookie settings in your browser. Disabling certain cookies may affect how account pages load or how your login session behaves.
Account and transaction data is retained while your account is active and for a period afterward, as required by the operational obligations relevant to eligible regions. When retention is no longer required and no legal hold applies, data is removed from active systems.
Your account is protected by login credentials you set at registration. We recommend using a unique password not shared with other services. If you suspect unauthorised access to your account, contact support immediately via live chat or email.
We update this policy when our data practices change. The current version is always on this page. Continuing to use your account after a policy update means you have read the revised terms. For significant changes, we aim to notify you via your registered contact.
These are the questions we receive most often about how bdjlee handles account data, payment records and your rights under this privacy policy. If your question is not answered here, reach out through live chat or the support email listed on this page.
We collect your name, email address and mobile number at registration. If you make a deposit via bKash, Rocket or Bank Transfer, we also collect the payment reference details needed to process and reconcile that transaction. No additional data is collected without a clear purpose tied to your account.
Payment references are retained in your transaction history for reconciliation and dispute purposes. We do not store full wallet credentials. The record visible in your account wallet area shows the transaction amount, method and reference — exactly what you would need to verify a deposit or withdrawal.
Your registered account details and transaction history are accessible when you log in. For a broader data access request — including any data not visible in your account area — contact support through live chat or email with your registered address. We will locate your record and respond through the same channel.
Log in and open account settings to update your mobile number, email or profile details directly. If a field is locked or the correction involves identity data, contact support and provide the accurate information. We verify changes before updating your account to protect against unauthorised edits.
We share data only with the payment processors needed to complete a transaction you have initiated — for example, confirming a Rocket or Bank Transfer reference. We do not sell personal data. We do not share your information with advertisers or unrelated third parties.
Send a deletion request through our live chat or support email. We will review the request, confirm what can be removed, and note any data we are required to retain under applicable operational obligations. You will receive a written response through the same support route you used.